Contact

Last updated: August 29, 2026

We answer every message within two business days. Pick the channel that matches what you need.

Actor bugs and feature requests

Use the Issues tab on the actor's Apify page. Each actor in the catalog links to its own page, and the Issues tab keeps the run ID, input and logs next to the report, which is the fastest way for us to reproduce a problem. Include the run ID whenever you have one.

General questions

Message us through the publisher profile at apify.com/openclawai. This covers pricing questions, custom data requests and anything not tied to a single actor run.

Billing

Purchases, invoices and refunds are processed by Apify. For charges on your account, open a ticket with Apify support from your console; for a question about what a specific actor bills, use the actor's Issues tab and we will look at the run.